What do the British Olympic Cycling team and Task Based Automation have in common?

10th October 2021

Mark Barrett

Solving problems and increasing productivity with automation. We specialise in workforce led process improvements releasing time for more rewarding work

What do the British Olympic Cycling team and Task Based Automation have in common? Very little, I can hear you say. However, although that may be an understandable presumption, in fact, the British Olympic Cycling team and Task Based Automation are more alike than you’d think.  

 With an uncanny ability to produce surprisingly similar outcomes, both the British Olympic Cycling team and Task Based Automation are testament to the fact that making small changes can exponentially increase your business’ productivity.  Indeed, in 2003, after nearly one hundred years of mediocrity, British Cycling hired Dave Brailsford as their new performance director. Having won only one Olympic medal since 1908 and absolutely zero Tour de France titles in the past 110 years, it is fair enough to say that expectations were low.  

However, Brailsford had a trick up his sleeve – one that would become famous all over the world for its astonishing results. It was called “the aggregation of marginal gains,” a.k.a. making small changes and seeing their effects over time.  Brailsford explained, “The whole principle came from the idea that if you broke down everything you could think of that goes into riding a bike, and then improve it by 1 percent, you will get a significant increase when you put them all together.”  

And so that is what he did. Brailsford literally took apart and examined every aspect of British Cycling’s equipment and training and improved each component until he achieved results.  Within just four years of making continuous small changes, the British Cycling team won 60 percent of the gold medals at the Olympic Games. Then, at the next Olympic Games, they set nine Olympic records and seven world records. One of their team even became the first British cyclist to win the Tour de France that very same year.  

So how does this apply to business processes and task-based automation? Well, let’s examine how this rule of small changes, also known as the 1% rule, can transform your business over time.  Too often we believe that to improve our business’ productivity and ultimately success, we must take drastic action. But achieving meaningful, quantifiable change, including increases in productivity and even employee satisfaction, is possible by applying automation to relatively small numbers of repetitive business tasks.  

Management consulting firm McKinsey & Company found that “in 60 percent of occupations worldwide, up to 30 percent of activities can be automated.”  The same white paper also shows that the UK NHS Blood and Transport service managed to automate 40% of its 96 step heart transplant allocation service in less than six months. So, just as Brailsford focused on making small adjustments, so too should we. By automating even the smallest of tasks, we can not only save time and money but exponentially increase our business’ productivity.  

For example, task automation can minimise costly errors, standardise processes, deliver better customer experience and increase scalability. It’s also an enabler of innovation and can accelerate your journey to new digital business models. In fact, did you know that task automation can free up 30% of the your working day 

Imagine your workforce’s collective productivity increasing by 30% without hiring extra staff and all the associated recruitment and training costs. What more could you get done this week alone? Now consider what you could achieve by compounding the benefits of automating repetitive tasks over the course of a year.  From streamlining finance processes, to reducing costly time and errors associated with staff joining and leaving the business, transforming your business processes via small, automated changes has been proven time and time again to work. Just as Brailsford utilised the 1% rule to create a winning team, so too can you.

Indeed, here at Automation Outcomes, we automate repetitive business tasks, utilising the latest technologies, including proven Robotic Process Automation tools and the latest Artificial Intelligence. We have delivered hundreds of hours of savings for staff and helped to increase customer satisfaction and savings.  There is no need to change existing applications, systems, or business processes, although automation is often a great opportunity to optimise processes. Based on many years of experience solving business problems, we create a pool of digital resources that are specifically designed to add value to your business, with limited interference. 

We believe that by making small, automated changes to your business you can not only save time and money but achieve more than you every thought possible. To learn more about our services and how task automation can transform your business into a winning organisation, book your free consultation today or contact us on 020 8798 0870

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