Legal.

Legal.

Understanding Agentic AI

April 4th, 2025|Artificial Intelligence, Legal|

Agentic AI is an advanced form of artificial intelligence designed to manage entire workflows, not just automate simple tasks. Rather than simply performing one task at a time, Agentic AI manages entire processes by combining various AI systems, data sources, and software tools. In doing so, it can make decisions, carry out tasks, and adjust its actions in real time—without constant human guidance. This article introduces and explores the role of Agentic AI in modern business operations, explaining how it can be used as a tool to enhance workflows, decision-making, and automation. It is designed to help business

How AI is Impacting Small to Mid Sized Firms in the UK Legal Market

March 28th, 2025|Artificial Intelligence, Legal|

The integration of artificial intelligence (AI) and automation into the UK legal sector has reached a critical inflection point, reshaping operational workflows, client relationships, and competitive dynamics. As of 2025, adoption rates reveal stark disparities between small, mid-market, and enterprise law firms, with profound implications for market structure, billing practices, and access to legal services. This report synthesizes current trends, adoption patterns, and emerging challenges, offering a comprehensive analysis of AI’s role in redefining the legal landscape. Adoption Rates Across Firm Sizes Enterprise Firms: Leading the AI Revolution Enterprise law firms—those ranked among the UK’s top 20—are at

Report: UK Legal Services Consumer Buying Habits

March 16th, 2025|Industry Report, Legal|

Evolution, Technology Impact, and Strategic Implications This report analyses the changing landscape of consumer buying behaviours in the UK legal services market, with particular attention to family law customers. By examining historical trends, technology adoption patterns, and demographic variations, we offer actionable insights for legal firms planning their strategic evolution in a rapidly changing marketplace. Executive Summary The UK legal services market is experiencing a fundamental shift in consumer buying behaviours, driven by increased price sensitivity, growing willingness to shop around, and rapid technological disruption. Consumer shopping around has increased from 30% to 43% in recent years [1],

How to Safely Harness Generative AI in UK Legal Firms

August 24th, 2024|Artificial Intelligence, Legal|

In the rapidly evolving landscape of artificial intelligence (AI), generative AI stands out as a transformative technology with immense potential for the legal sector. For medium-sized legal firms in the UK, the adoption of generative AI can drive efficiency, enhance client engagement, and streamline complex tasks. However, the power of this technology comes with responsibilities. This article explores how legal firms can leverage generative AI safely today, focusing on its applications, the importance of an acceptable use policy, and the value of a centralised prompt library. The Potential of Generative AI in Legal Firms Generative AI, particularly large

The Case for AI-Enabled Automation for Legal Firms

June 17th, 2024|Legal|

The Case for AI-Enabled Automation in Legal Firms IntroductionIn today’s rapidly evolving legal landscape, legal firms are provided with a powerful opportunity from generative AI. This subset of artificial intelligence, which includes sophisticated tools like ChatGPT, is revolutionising the way legal services firms operate. By automating complex tasks such as billing, client on-boarding, document review, legal drafting, and client advisories, these tools are not just enhancing productivity but are also significantly reducing operational costs.For many, AI is viewed as a very recent development in legal services, due to the sudden popularity and near ubiquitous access of tools

Value Based Pricing for Legal Firms

June 14th, 2024|Legal|

Value Based Pricing... and Summary of the Book “Ditch the Billable Hour” In the constantly evolving legal landscape, traditional billing practices are increasingly being scrutinised for their lack of transparency and alignment with client expectations. Shaun Jardine's insightful book, "Ditch the Billable Hour," addresses these concerns head-on, offering legal professionals a comprehensive guide to transitioning from hourly billing to a value-based pricing model. This shift has the proven potential to enhance client satisfaction and loyalty, as well as the benefit of significant increases in a firm's profitability and operational efficiency. “Law firms do not to do every bit

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